Withdrawals calculate income by deducting the total amount of a token deposited into a protocol from the total amount withdrawn. If you withdraw more than you deduct, Awaken assumes that the extra tokens must be rewards, and are therefore counted as income.
If we accidentally count too much of the withdrawal as income, it is usually due to one of three reasons:
Your deposits and withdrawals have different staking account identifiers
This is the first issue to check. To do this, you need to find the transaction where you deposited into the position (using the protocol button works well here). At the bottom of the deposit and the withdrawal, you will see the staking account identifier, which looks like this:
If the identifiers don’t match, copy the identifier from the deposit, and add it to the withdrawal by clicking the “...” drop-down menu and “Edit Staking Account”:
If they do match, then move on to the next potential error.
Incorrect labels are applied to the deposit, the withdrawal, or both
Deposits and withdrawals have 2 types of labels. If you receive redemption or placeholder tokens that represent your deposit, and which you trade back to the pool to make your withdrawal, you should use the “swap” version of the label (lend swap, staking swap, add liquidity swap, etc.). If you do not receive a placeholder token, then use the standard deposit and withdrawal labels.
You withdrew a different token than the one you deposited
On some occasions, you may withdraw a different token from a pool than you deposited. Even if it is a wrapped version of the token, this will usually cause an income miscalculation. If this is the case, the only option is to use the “edit income” field to manually correct the income.
If you are unable to find the deposit transaction or are otherwise unable to determine the cause of the error, you can always use the “edit income” field to correct the income. If the pool pays rewards via separate reward payout transactions, you can write the income to $0 and move on.